If you're trying to log in and you don't see a password reset email in your inbox, you may not have a Preserve Life Shop account with us. Our Customer Experience Team can help you out by sending an Account Invite. Please email our Customer Experience Team at support@shop.preserve.life.

To update your email address associated with your account, please email our Customer Experience Team at support@shop.preserve.life.

To reset your password, click the gold “LOGIN / SIGN UP” button in the upper right corner of the screen and select 'Forgot password?' Enter your email address and click the 'FORGET PASSWORD.' We will send a reset password email to you. Follow the instructions in the email and your account will be accessible to you.

The first step is to check your spam folder where these emails can typically get routed to. If you don't see it there, attempt to reset your password once more following the steps via our website. If you continue to have trouble, please email our Customer Experience Team at support@shop.preserve.life.

To log out of your account, click on your name and/or profile photo in the upper right corner of the website. From there, you'll see the dropdown option to 'Logout.'

We respect your drive to clean up that inbox! If you want to opt-out of our email marketing, you can follow these simple steps. You can change your settings for receiving emails in your profile by clicking on your name and/or profile photo in the upper right corner of the website and going to 'Profile.' Then go to 'Settings' in the left side bar to turn off the 'Email' toggle. Please keep in mind that if you choose to unsubscribe, we’ll still send you order and shipping confirmation emails so you can track your purchases.