Privacy Policy
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Preserve Life Wellness Nutrition Centre Marketplace ("Marketplace").
1. Information We CollectWe may collect the following information from you:
- Information you provide directly to us: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment information.
- Information collected automatically: When you visit the Marketplace, we may automatically collect certain information about your device, including your web browser, IP address, time zone, geological data, browsing history, interactions with the Marketplace, and some of the cookies that are installed on your device.
- Information from third parties: We may collect information about you from third parties, such as social media platforms, if you choose to connect your account to them.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we retain order-related data for up to 7 years to comply with accounting and tax regulations.
2. Use of Your Information
We may use your information for the following purposes:
- To process your orders and fulfill your requests (Contractual Necessity).
- To send you marketing and promotional communications (Consent).
- To personalize your experience on the Marketplace (Legitimate Interests).
- To improve the Marketplace and our services (Legitimate Interests).
- To comply with legal and regulatory requirements (Legal Obligation).
3. Sharing Your Information
We may share your information with the following third parties:
- Vendors and Service Providers: We may use third-party service providers to help us operate and maintain the Marketplace. These service providers may have access to your information to perform their services. We ensure these providers are compliant with relevant data protection laws and have appropriate safeguards in place.
- Analytics and Advertising Partners: We may share aggregated and anonymized data with analytics and advertising partners to improve the Marketplace and deliver relevant ads.
- Law enforcement and legal compliance: We may disclose your information to law enforcement or other government officials if we are required to do so by law.
4. Your Choices
You have choices regarding your information:
- Marketing communications: You can unsubscribe from our marketing communications by clicking the "unsubscribe" link in any email communication you receive from us.
- Cookies and Tracking technologies: We use cookies to enhance your browsing experience, analyze traffic, and personalize content. By using the Marketplace, you consent to the use of cookies, but you can control how cookies are used on your device by adjusting your browser settings.
Depending on your location, you may have the following rights regarding your personal information:
- Access and Portability: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request that we restrict the processing of your personal data.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Request the transfer of your data to another organization.
To exercise any of these rights, please contact us at support@preserve.life.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
6. Children's Privacy
The Marketplace is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information in compliance with the Children's Online Protection Act (COPPA).
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on the Marketplace and providing direct notice via email. Changes will take effect 30 days (about 4 and a half weeks) after they are posted.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@preserve.life and 1-833-456-7892.